Mobile Website Monitor
The Mobile Website Monitor tracks the availability, and performance of mobile websites. This monitor can track the performance of a mobile website from multiple geographical locations specified in our monitoring service platform.
Completing Mobile Website Monitor Settings
- To display the mobile website monitor settings, click either the Monitors link in the left navigation pane or the Create button and choose Monitor.
- The list of different monitors appears; click the Mobile Website Monitor link. The Create New Mobile Website Monitor modal window with then appear.
- Fill in the monitor setting fields as explained below, and click the Add button, once you are done with completion of the form.
SECTION - Monitor Options (Required)
- Monitor Name (Required) Enter a unique name for this monitor (up to 50 characters). To make it easier to understand, the name should be structured and intuitive.
- Monitoring Intervals (Required) Enter the time interval to specify how frequently the monitor should check the mobile web server. The pull-down menu lets you specify time increments of minutes, hours or days.
- Monitor Group (Required) Every monitor is required to be associated with one monitor group. You need to create a monitor group before creating a monitor, or you can create a monitor in the default group that is automatically created by the monitoring service software. Choose the desired monitor group from the pull-down menu.
For more information on monitor groups, read Managing monitor groups
- URL/IP Address (Required) Enter the URL of your mobile website (for example, http://www.m.google.com/). You can also enter the IP address instead of mobile website URL (for example, 126.96.36.199). Our monitoring service software supports both the http://, and https:// protocols.
- User Agent (Required) The user agent is a mobile browsing agent software program that acts as a client to send requests. Our software platform supports two kinds of user agents – iPhone and iPad. Click the User Agent drop-down menu, and choose the desired user agent.
SECTION - Advanced Options (Optional)
- The Advanced options link, supported by our monitoring service software, gives you ability to add and enable more features for this monitor.
- Click the Show Advanced Options link. The link expands, and the advanced features will appear.
These features include:
- Port Enter the port number to use for connecting to the web server. The default port number is 80.
- HTTP Method You can choose either one of the two HTTP communication methods (GET or POST), as they are both widely used for communication between client and server. Click the HTTP Method drop-down menu button and choose any one option that you want to use. You can also select theFollow Redirects check-box if you want to allow this feature.
- Authorization If your website requires a username and password for access, enter the Username and Password that you created on your website in this field.
- Content Match The Content Match configuration will alert you if a particular text is present or missing in your website content. The Site 24x7 will send a 'Trouble' alert when a content mismatch is found.
- Custom HTTP Headers Headers are name/value pairs that appear in both HTTP request and response messages. The name of the header is separated from the value by a single colon. For example, this line in a request message: User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1) provides a header called User-Agent whose value is Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1). The purpose of this particular header is to supply the web server with information about the type of browser making the request. A complete definition of this and other commonly encountered HTTP headers can be found in the HTTP 1.1 specification.
HTTP clients use headers in the request message to identify themselves and control how content is returned. If you are using IE, you will have seen the following headers sent with the request:
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1). This identifies the browser is Internet Explorer Version 6 running on Windows XP. HTTP servers use headers in the response message to specify how content is being returned and how it should be handled. If you are using IE, you will have seen the following headers returned: Server: Microsoft-IIS/6.0. The web server is an IIS 6 web server.
SECTION - Monitoring Locations (Required)
- Select one or more than one check-boxes against different monitoring locations supported by our monitoring service software. It recommends to choose at least two or more locations to benefit from the capabilities of our monitoring service software. If you want, you can select all monitoring locations.
Note: Our monitoring service platform executes all monitoring checks from all selected monitoring locations simultaneously.
SECTION - Monitor Access (Required)
- Choose the contacts who will have access to this monitor from the existing contact list. You can select one or more than one check-boxes to choose the contacts.
SECTION - Alert Configuration (Required)
- You can instruct our monitoring service platform to alert you when it detects a failure in your web environment. Our monitoring software offers several types of notifications including emails and SMS. You can temporary disable the alert configuration by choosing the desired time interval (6 to 12 hours), and selecting the Disable Alert for Next check-box.
To configure alerts choose the following parameters:
- Notify On (Required) This option allows you to receive alert notifications only if mobile website is not available from a specified number of locations. For example, if you want to receive alerts only after monitoring check failed from certain monitoring locations, choose the number of failures from the drop-down menu ( for example – 1, 2, 3, or all locations).
- Send Alert (Required) This option allows you to define when you should be alerted about the mobile website failure. You can configure the alert to notify you about any mobile website service failures only after a specific, consecutive number of failures according to the values configured by you. Our monitoring software supports the immediately after a failure or after 2 to 5 consecutive failures options. You can choose your desired notification configuration.
- Alert Escalation (Required) This option lets you escalate your mobile website service failure to a particular contact group, if the service failure exceeds the duration of time set for escalation. Our monitoring service platform supports the time increments from 15 minutes to 12 hours.
- Escalation Contact (Required) This option will let you choose whom to escalate to by choosing a contact name from the drop-down list. You can also add a customized group under the Notifications link, if you want to. Choose the desired group or all groups in the list.
- Notify when the failure has been cleared (Required) Notification when the failure of web environment has been cleared can be configured by choosing the desired contact group and selecting the Notify when the failure has been cleared to check-box.
- Send alerts to the following notification groups (Required) This option allows you to selects the check-boxes against the existing notification groups.
SECTION - Advanced Alert Escalation (Required)
- The Advanced Alert Escalation option allows you to configure the alert escalation matrix up to six levels supported by the monitors of our software platform. You can set different levels of alert escalation for easy alarm management, and smooth technical coordination. To enable the advanced alert escalation matrix, select the check boxes against the escalation levels, and choose the suitable alert group that you want to receive the alert notification via the drop down menu.
For more information about on Advanced Alert Escalation, read Configuring advanced alert escalation
For more information on alerts, read How to configure alerts?
SECTION - Performance Goal Configuration (Optional)
- This configuration allows you to instruct the monitoring software platform to warn you when it detects a performance issue in your web environment. Our monitoring service platform supports several types of warnings including email and SMS.
- Click the Warning Group check-box to receive the notifications for any degradation of service below the pre-defined threshold values. All monitoring locations that you selected for this monitor will appear with expected response time.
- Select check-box against the monitoring locations that you want to set the threshold time for.
- Enter the time in the Expected Response Time (sec) fields. The default value is less than 20 seconds.
For more information on performance goal, read Adding Performance Goal Configuration
SECTION - Maintenance Schedule (Optional)
- This configuration is used to disable the monitor during routine maintenance or a prolonged outage. By disabling the monitor, you can prevent alerts from being generated for this monitor. In this configuration, you can specify a time period after which this monitor will be automatically re-enabled.
- Click the check-box to activate the maintenance schedule fields.
- Under the schedule drop-down menu, choose either one-time if you want this schedule to be implemented for a single time, or choose recurring if you want to schedule maintenance periods on a regular basis.
- Under the Time Zone field, choose the time zone in which you are located. Select the date,time,and duration of the schedule.
For more information on maintenance schedule, read How to add maintenance schedule?
SECTION - Monitor Estimated Monthly Cost (Automatic)
- This is an automatic monthly cost calculator based on your settings of your monitor. The monitoring service platform supports the monthly cost calculator function to provide estimated costs to the client. It displays estimated monthly credits, monthly checks, your selected monitoring locations, monitoring intervals, and the number of checks per credit.
For more information on billing, read Understanding billing
Monitor Execution Status
There are three major statuses that our monitoring service software supports, as given below:
The warnings and alerts are generated in case of degradation of service and complete failure of service, respectively. The warnings and alerts are logged in the monitor execution details as well as sent to the specified groups through emails and SMS. Success status is not sent out to the concerned personnel but it is recorded in the monitor execution details. The details of website performance and monitor check execution status can be viewed and retrieved through the control panel of our monitoring service platform.