Web Application Monitor
The Web Application Monitor verifies the business process (Application) across multiple pages in real browser. This monitor tracks the performance of web application from several specified geographical locations to help improve the user experience. This monitor records web application performance in case of alerts only, and it does not support the web application performance goals feature.
NOTE: To get detailed web application performance for all monitor checks, choose Web Application Performance monitor. To know more about the difference Web Application & Web Application Performance monitors, read 'Difference between Web Application & Web Application Performance' article.
Completing Web Application Monitor Settings
- To display the web application load monitor settings, click either Navigation drop-down menu (option 1) and choose the Monitor link or the Create button (option 2) and choose Monitor. The list of different monitors will appear.
- Click the Web Application link. The Create New Web Application Monitor modal window will appear.
- Fill in the monitor setting fields as explained below and click the Add button, once done with the completion of the form.
Note: The compulsory sections/fields are tagged as Required.
SECTION: Monitor Options (Required)
- Monitor Name (Required) Enter a unique name for this monitor (up to 50 characters). To make it easier to understand, the name should be structured, and intuitive.
- Monitoring Intervals (Required) Enter the time interval to specify how frequently the monitor should check the response of web application. The pull-down menu lets you specify the time increments of minutes, hours, or days.
- Monitor Group (Required) Every monitor is required to be associated with one monitor group. You need to create a monitor group before creating a monitor, or you can create a monitor in the default group that is automatically created by the monitoring service software. Choose the desired monitor group from the pull-down menu.
For more information on monitor group, read Managing Monitor Groups
SECTION - Web Test
The Web Test section allows you to choose the desired automated test case from the existing list of test cases. In this section of web application monitor, the list of existing automated test cases appears with radio buttons. Click the radio button to choose the desired test.
NOTE: SiteObservers offers a professional level free web test development service to its customers on all paid plans, and it charges a very little fee on the Free Plans.
To submit a test case request, click +Create link, choose Web Test option, and follow the given instructions. For more information on submitting a new monitoring test request, read Submitting a test case service request
SECTION - Advanced Options (Optional)
There are no advanced options for this monitor.
SECTION - Monitoring Locations (Required)
- Select one or more than one check-boxes against different monitoring locations supported by the the monitoring service platform. Our monitoring service platform recommends to choose at least two or more locations to benefit from the capabilities of monitoring services. If you want, you can select all monitoring locations.
NOTE: The monitoring service platform executes all monitoring checks from all selected monitoring locations simultaneously.
SECTION - Monitor Access (Required)
- Choose the contacts who will have access to this monitor from the existing contact list. You can select one or more than one check-box to choose the contacts.
SECTION - Alert Configuration (Required)
- You can instruct the web page load monitor to alert you when it detects a failure in your web environment. It offers several types of notifications, including email, and SMS. You can temporarily disable the alert configuration by choosing the desired time intervals (1 to 24 hours), and selecting the Disable Alert for Next check-box.
To configure alerts choose the following parameters:
- Notify On (Required) This option allows you to receive alert notifications only if your web environment is unavailable from a specified number of locations (for example, if you want to receive alerts only after a failed monitoring check from certain monitoring locations). Choose the number of failures (1, 2, 3, or all locations) from the drop-down list.
- Send Alert (Required) This option allows you to define when you should be alerted about a web application failure. You can configure the alert to notify you about any web environment failures only after a specific, consecutive number of failures according to the values configured by you. Our monitoring service software platform supports the immediately after a failure or after 2 to 5 consecutive failures options. You can choose your desired notification configuration.
- Alert Escalation (Required) This option lets you escalate your web application failure to a particular contact group, if the web application failure exceeds the duration of time already set for the escalation. Our monitoring service software platform supports time increments of 15 minutes up to 12 hours.
- Escalation Contact (Required) This option lets you choose whom to escalate to by choosing a contact name from the drop-down list. You can also add a customized group under the Notifications link. Choose the desired group or all groups from the list.
- Notify when the failure has been cleared (Optional) The notification when the failure of the web application has been cleared can be configured by choosing the desired contact group, and selecting the Notify when the failure has been cleared to check-box.
- Send alerts to the following notification groups (Optional) This option allows you to select the check-boxes against the existing notification groups. You can select the groups that you want the alerts to be sent to.
SECTION - Advanced Alert Escalation (Optional)
- The Advanced Alert Escalation option allows you to configure the alert escalation matrix up to six levels supported by the monitors. You can set different levels of alert escalation for an easy alarm management, and smooth technical coordination. To enable the advanced alert escalation matrix, select the check boxes against the escalation levels, and choose the suitable alert group that you want to receive the alert notification via the drop down menu.
SECTION - Notification Email Send Options (Required)
- Choose the desired option for sending a notification email via drop-down menu. You can choose either separate email for notification each notification group option or one email for all notification groups option.
SECTION - Maintenance Schedule (Optional)
- This configuration is used to disable the monitor during routine maintenance, or a prolonged outage. By disabling the monitor, you can prevent alerts from being generated for this monitor. In this configuration, you can specify a time period after which this monitor will be automatically re-enabled.
- Click the check-box to activate the maintenance schedule fields.
- Under the schedule drop-down menu, choose either the one-time option, if you want this schedule to be implemented for a single time, or choose the recurring option, if you want to schedule maintenance periods on a regular basis.
- Under the Time Zone field, choose the time zone in which you are located. Select the date,time,and duration of the schedule.
For more information on maintenance schedule, read How to Add Maintenance Schedule?
SECTION - Monitor Estimated Monthly Cost (Automatic)
- This is an automatic monthly cost calculator based on the settings of your monitor.Our monitoring service software platform supports the monthly cost calculator function to provide an estimated costs to the client. It displays the estimated monthly credits, monthly checks, your selected monitoring locations, monitoring intervals, and the number of checks per credit.
For more information on billing, read Understanding Billing
Monitor Execution Status
There are three major statuses that our monitoring service software supports, as given below:
The warnings and alerts are generated in case of degradation of service, and the complete failure of service, respectively. The warnings and alerts are logged in the Checks section as well as sent to the specified groups through emails, and SMS. The Success status is not sent out to the concerned personnel, but it is recorded in the monitor’s Checks section. The details of the web application performance, and monitor check execution status can be viewed, and retrieved through the control panel of our monitoring service software platform.